GDPR Compliance
Last updated: June 4, 2026
Our Commitment to Data Protection
lagoon-cypress.com is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws. This page explains how we comply with GDPR requirements and your rights under this legislation.
Data Controller Information
For the purposes of GDPR, the data controller is:
lagoon-cypress
42 Colmore Row
Birmingham, B3 2BS
United Kingdom
Email: [email protected]
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you voluntarily provide information through our forms or subscribe to communications
- Contract: When necessary to provide services you have requested
- Legitimate Interests: For business operations, website improvement, and fraud prevention
- Legal Obligation: When required to comply with applicable laws and regulations
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
You can request confirmation of whether we process your personal data and obtain a copy of that data.
Right to Rectification
You can request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten)
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You can request that we limit how we use your personal data in specific situations.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request, though this period may be extended by up to two months for complex requests.
We may need to verify your identity before processing your request to ensure we are disclosing information to the right person.
Data Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Staff training on data protection practices
- Incident response procedures
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
International Data Transfers
We primarily store and process your data within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements. Specific retention periods vary based on the type of data and applicable regulations.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
Updates to This Information
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.
Contact and Questions
If you have questions about our GDPR compliance or wish to exercise your rights, please contact us:
Email: [email protected]
Address: 42 Colmore Row, Birmingham, B3 2BS, United Kingdom
Supervisory Authority
If you are not satisfied with our response to your data protection concerns, you may contact the UK Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk